Responsible Gaming at ckt99 — your protection is our priority
Let gaming be a source of fun, not stress. We are always committed to ensuring your safety and wellbeing at ckt99.
What is Responsible Gaming and why does it matter?
ckt99 believes that online gaming should be entirely entertaining and enjoyable. Responsible gaming means playing with full control over your time, money, and emotions. It is not a restriction — it is a healthy habit that keeps your life in balance.
Online gaming is growing rapidly in popularity in Bangladesh. ckt99 acknowledges this reality and provides various tools and support to ensure the protection of every player. Only those aged 21 and above may open an account and play on our platform.
When gaming goes beyond the bounds of entertainment, it can become a problem. If you notice signs of financial pressure, family conflict, or emotional distress, you should seek help without delay. At ckt99 we are here for you — through 24/7 Bengali live chat support.
Our Protection Tools and Features
Setting Deposit Limits
Set a limit on how much money you can deposit per day, per week, or per month. Once set, this limit takes effect immediately. Increasing the limit requires a 24-hour waiting period, which protects you from impulsive overspending.
Time-Out
If you want to step away from gaming temporarily, activate a time-out for 24 hours, 72 hours, or 30 days. During this period, no play or deposits are possible on your account. Once the break is over, your account is reactivated automatically.
Self-Exclusion
If you feel gaming is getting out of control, take a self-exclusion for 3 months, 6 months, or 1 year. During this time your account is completely inactive and requests to open a new account will not be accepted. This is the strongest level of protection.
Setting a Loss Limit
Set in advance the maximum amount you are willing to lose in a given period. When this limit is reached, the system will automatically close that session, helping you avoid further financial loss.
24/7 Bengali Support
If you feel you are losing control of your gaming or have any concerns, speak with us in Bengali on live chat at any time. Our trained support team is by your side seven days a week, twenty-four hours a day.
Minor Protection
ckt99 strictly enforces a 21+ age requirement. Age is verified at the time of registration. To prevent access by minors in a family environment, we also recommend using parental control software on your device.
Check Yourself — Do any of these signs apply to you?
Ask yourself these questions honestly. If two or more answers are "yes", please contact our support team.
- Do you often spend more money on gaming than your budget allows?
- Do you feel the urge to play more to recover money you have lost?
- Have you tried to stop gaming but failed?
- Has gaming damaged your relationships with family or affected your work?
- Have you gambled by taking on debt or breaking into your savings?
- Do you feel restless or irritable when you cannot game?
- Have you hidden the amount of gaming or money you have spent from family or friends?
How to Use Your Limits and Tools
Step 1 — Go to Account Settings
After logging in to ckt99, find the "Responsible Gaming" section from the "Account" menu. All protection tools are available together in one place.
Step 2 — Set Your Deposit Limit and Loss Limit
Set your daily, weekly, and monthly deposit limits. Keep in mind that the minimum deposit amount at ckt99 is ৳200. Set your limits according to your income and entertainment budget, and never try to go beyond them.
Step 3 — Take a Time-Out if Needed
If you feel you need a short break, choose the "Time-Out" option. Select anywhere from 24 hours to 30 days. During this time your account will not be active and no deposits or betting will be possible.
Step 4 — Contact Support for Long-Term Self-Exclusion
If you want your account closed for 3 months or longer, contact our 24/7 live chat support directly. You can also make the request by email: [email protected]. We will act promptly.
Step 5 — Assess Yourself Regularly
Check yourself against the self-assessment list above once a month. Review your gaming history and transaction records to understand how much time and money you are spending. Awareness is the best protection.
The 21+ Age Requirement and Minor Protection
The minimum age to open an account and play at ckt99 is 21. This is our unchangeable policy. An age verification process must be completed at the time of registration.
If there are children or teenagers in your household, use a strong password on your device and always log out at the end of a login session. We also recommend installing trusted parental control software.
If you suspect that a minor is using your account, notify us immediately at [email protected]. We will investigate and take the necessary steps.
Overcoming Gaming Addiction
Online gaming addiction is a real problem that can affect mental health and family life. If you or someone you know is struggling with this issue, please seek professional help.
For mental health support in Bangladesh, you can consult the psychiatry department of your nearest government hospital or a trained counsellor. Hiding a gaming problem does not make it go away — talk about it and get help.
The ckt99 support team will help you activate self-exclusion, close your account, or find information about the right support organisations — all in complete confidence.
Contact Support
24/7 Live Chat or Email
The Golden Rules of Responsible Gaming
- Play for entertainment only — do not think of it as a source of income.
- Set a budget in advance — do not try to recover money you have lost.
- Set a time limit for your gaming sessions and stick to it.
- Avoid gaming when drinking or under emotional stress.
- Spend time with family and friends — gaming cannot replace those relationships.
- Never play by taking on debt or breaking into emergency savings.
- Take regular breaks and focus on other hobbies and activities.
- If you feel you have a problem, do not be embarrassed — ask for help. We are ready.
Enjoy ckt99's best games safely
Enjoy ckt99's cricket betting, slots, and live casino with responsible gaming in mind. Check our FAQ for any questions.